Access and Engagement Manager Sinisha Krstov speaks to Healthcare Channel on the importance of multicultural seniors receiving support to navigating the complex aged care system.
An Australian Institute of Health and Welfare analysis of the 2016 census revealed 5% of those surveyed aged over 65 self-reported their English as ‘poor’, and another 1% spoke no English. In Victoria alone, 277,548 people over the age of 65 speak a first language other than English, according to the census. That is 30% of the total number of people aged over 65 in Victoria.
They all face numerous systemic barriers apart from language difficulties when accessing support services, including the My Aged Care contact centre.
For more information, please contact Sinisha on firstname.lastname@example.org or 0487 202 560.